AIR Trust & Transparency
Corrections Policy
Travel information changes. AIR's job is to correct material factual errors quickly and distinguish a true correction from a normal update caused by a hotel, restaurant, attraction or government agency changing its policy.
What AIR corrects
- Incorrect fees, hours, addresses, parking or pet policies.
- Incorrect descriptions of government rules, beach rules or public facilities.
- Materially outdated hotel, restaurant or attraction information presented as current.
- Misattributed quotes, sources or claims.
- Language that incorrectly implies a firsthand visit, stay or experience.
Corrections vs. updates
If AIR published a fact incorrectly, that is a correction. If the fact was accurate when checked but the underlying property later changed its price, policy, hours or amenities, that is an update. Verification dates help readers understand when information was last checked.
Material corrections
When a correction materially changes the meaning of a page or a travel decision, AIR should update the page promptly and, where useful, add a visible correction note. Minor spelling, formatting and non-substantive edits may be fixed without a correction notice.
No pay-to-remove policy
Businesses cannot pay AIR to remove an accurate factual statement or to convert an editorial conclusion into a more favorable one. Businesses are encouraged to provide current primary-source information when something has changed.
Our standard
The objective is not to pretend AIR never gets anything wrong. The objective is to make errors easy to report, straightforward to verify and quick to correct. See also our Editorial Standards.